For the past 15 years, the founder of Wabash Systems served as the sole IT and e-commerce manager at a $10 million nationwide retailer in Indianapolis — managing everything from the network switches in the server room to the storefront customers actually buy from.
Flooring is one of the hardest products to sell online. LTL freight quotes, pallet deliveries, hundreds of product variants, custom calculators, complex shipping rules. If you can build and run that profitably for two decades, you can sell just about anything.
"Every other option in this region builds you a website. I build you a store — and then I run it."
Along the way I've led a year-long platform migration from Magento Enterprise to BigCommerce — twice-weekly calls with the vendor, coordinating data migration, testing, SEO preservation, and cutover. Done right, no revenue interrupted. I've managed two ERPs, handled ransomware recovery with zero ransom paid, and kept a multi-server AWS environment running without a dedicated ops team.
On the front end, design and conversion are what I actually enjoy. The right button color. The clearer headline. The layout that gets out of the customer's way. Most technical people tolerate design. I care about it.
I'm coming home to the Wabash Valley. My family is here, and I'm bringing everything I learned in Indianapolis with me. The small businesses in this region deserve the same level of digital expertise that big-city retailers have had for years — and they've been going without it long enough.